Disney Hotels

Disney Hotels

Deluxe Type
Value Type

Frequently Asked Questions

General

Where can I make reservations?

All hotels

Reservations can be made online through the Tokyo Disney Resort Online Reservation & Tickets website, or by phone through the Tokyo Disney Resort Reservations Center.


More details

How far in advance are reservations for Disney Hotels accepted?

All hotels

Please click on the link below to see schedule for making advance reservations:


More details

How can I change or cancel my room reservation for Disney Hotels?

All hotels

Please make changes or cancellations where you originally made your reservation.

Please note that you will not be able to make changes by calling the hotel directly.

What is the cancellation policy for online reservations of Disney Hotels?

All hotels

Please click herehere to see our cancellation policy.

What is the advance deposit?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Guests making reservations to stay at a Disney Hotel are requested to pay an advance deposit upon booking.

Deposits are considered a part of your room charge or cancellation fee. You will be required to pay the balance upon check-in.


Deposit amount required to book a room for a Deluxe type Disney Hotel*: 30,000 yen


Please click here for details.


*Disney Ambassador Hotel, Tokyo DisneySea Hotel MiraCosta, and Tokyo Disneyland Hotel

Tokyo Disney Celebration Hotel

Guests making reservations to stay at a Disney Hotel are requested to pay an advance deposit upon booking.

Deposits are considered a part of your room charge or cancellation fee. You will be required to pay the balance upon check-in.


Deposit amount required to book a room for a Value type Disney Hotel*: 15,000 yen


Please click here for details.


*Tokyo Disney Celebration Hotel

What time is check-in and check-out?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Check-in: 3:00 p.m.

Checkout: 12:00 p.m.

Tokyo Disney Celebration Hotel

Check-in: 3:00 p.m.

Checkout: 11:00 a.m.

Can I check in earlier than the check-in time?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Pre Check-in service is available to complete your hotel registration before your check-in time. By using this service, you will be able to enter your room from 4:30 p.m.


Location and hours for Pre Check-in service

At the hotel front desk or reception counter: From 7:00 a.m. to 1:00 p.m.

At Tokyo Disney Resort Welcome Center (near JR Maihama station): From 7:30 a.m. to 4:00 p.m.

Tokyo Disney Celebration Hotel

Pre Check-in service is available to complete your hotel registration before your check-in time. You will be able to enter your room from 3:00 p.m.


Location and hours for a Pre Check-in service

At the hotel front desk: From 6:00 a.m. to 12:00 p.m.

Please note that Pre Check-in service is not available at Tokyo Disney Resort Welcome Center.

What should I do if I cannot check-in on time?

All hotels

Please contact the hotel if your arrival time will be after 8:00 p.m.

What kind of benefits are available for Guests staying at a Disney Hotel?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Guest benefits include the Happy 15 Entry privileges which allows Guests to be admitted to certain areas of the Parks 15 minutes before regular Park opening time.


Please click here for details, and for information about other benefits.

Tokyo Disney Celebration Hotel

Guest benefits include the Happy 15 Entry privileges which allows Guests to be admitted to certain areas of the Parks 15 minutes before regular Park opening time.

Is breakfast included in my room charge?

Disney Ambassador Hotel

Breakfast is not included, except for Ambassador Floor guest rooms.

Tokyo DisneySea Hotel MiraCosta

Breakfast is not included, except for Speciale Rooms and Suites.

Tokyo Disneyland Hotel

Breakfast is not included, except for Concierge Guest Rooms.

Tokyo Disney Celebration Hotel

Breakfast is not included.

Can Guests under age 20 stay at a Disney Hotel without a guardian?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Yes, with written consent from a guardian.

Please download the consent form from the link below, and send it to the hotel in advance by post or fax.


More details

Tokyo Disney Celebration Hotel

Yes, with written consent from a guardian. Please download the consent form from the link below, and send to the hotel in advance by post or fax.


More details

Do the Guest benefits include Disney FASTPASS® tickets?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

No.


Certain plans from Tokyo Disney Resort Vacation Packages come with Disney FASTPASS® tickets.


Tokyo Disney Celebration Hotel


No.

Do the Guest benefits include a complimentary pass for the Disney Resort Line monorail trains?

Disney Ambassador Hotel

A complimentary pass for the Disney Resort Line monorail is not available for Guests staying at the Disney Ambassador Hotel. Guests at the Disney Ambassador Hotel have access to both Tokyo Disneyland and Tokyo DisneySea with the complimentary shuttle bus service.

Tokyo DisneySea Hotel MiraCosta

Guests will be provided with a complimentary pass for the Disney Resort Line monorail for the duration of their stay.

To receive the complimentary pass, please go to the reception counter of your hotel, or to the Hotel Service Counter on the upper level of the Tokyo Disney Resort Welcome Center.

Tokyo Disneyland Hotel

Guests will be provided with a complimentary pass for the Disney Resort Line monorail for the duration of their stay.

To receive the complimentary pass, please go to the reception counter of your hotel, or to the Hotel Service Counter on the upper level of the Tokyo Disney Resort Welcome Center.

Tokyo Disney Celebration Hotel

Complimentary shuttle bus service is provided between the Tokyo Disney Celebration Hotel and the Parks (about 20-minute ride). A complimentary pass for the Disney Resort Line monorail is not available for Guests staying at the Tokyo Disney Celebration Hotel.

How can I make payment for the hotel charges?

All hotels

By cash or credit card.


Please note that debit cards, as well as some credit cards issued outside Japan, are not accepted.

Which credit cards are accepted to pay for my hotel charges?

All hotels

JCB, Diners Club Card, UC, Mitsubishi UFJ Nicos, VISA, Saison, DC, Orico, American Express, MasterCard, Central Finance, Aeon, OMC, JACCS, Pocket Card


Please note that UnionPay credit cards are not accepted.

Guest Rooms

What are the types of guest rooms available?

Disney Ambassador Hotel

Please click here for details.

Tokyo DisneySea Hotel MiraCosta

Please click here for details.

Tokyo Disneyland Hotel

Please click here for details.

Tokyo Disney Celebration Hotel

Please click here for details.

Are there guest rooms designed with elements themed to a Disney Character?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Yes.

Please click on the link below for details:


More details

Tokyo Disney Celebration Hotel

No.

Are there any wheelchair accessible rooms?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Tokyo Disney Celebration Hotel

Is smoking allowed in the guest rooms?

All hotels

All guest rooms are non-smoking.


Please use the designated smoking area located on the lobby floor of the hotel.

Can I designate the room number or the location of the room?

All hotels

We’re sorry, but we do not accommodate requests for a specific room number or location.

Is there Wi-Fi connection in the guest rooms?

All hotels

Wi-Fi connection is available in the guest rooms, but not in other areas of the hotel.

Is wireless router available for rental at the hotel?

All hotels

No.

What are the room amenities?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Shampoo / Conditioner / Soap / Toothbrush / Child toothbrush / Hair brush / Razor / Towels / Amenity kit (cotton swabs, cotton balls, shower cap, hair band) / Paper bag / Room slippers / Body sponge / Child mug


Please click here for details.

Tokyo Disney Celebration Hotel

Shampoo, Conditioner and Body Soap in dispensers / Hand soap / Toothbrush / Hair brush / Razor* / Towels / Amenity kit (cotton swabs, cotton balls, hair band) / Toiletry set (face wash, cleansing oil, toner, lotion)*


*Available upon request at the hotel front desk

Are pajamas available?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Yes.

Please see details below:


Sizes

For adults (cotton pajamas): M (up to 180 cm), L (180 cm and larger), LL*

For children*: S (up to 100 cm), M (100-120 cm), L (120-140 cm)


*For adult LL-size pajamas and children's pajamas, please make a request during check-in.

Tokyo Disney Celebration Hotel

Yes. Nightshirt-type sleepwear for adults and pajamas for children are available.

Please see details below:


Sizes

For adults (cotton nightshirt): One size only

For children: One size only (100-120 cm)

Is there a dry cleaning service at the hotel?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Yes.

Tokyo Disney Celebration Hotel

No.

Is there room service?

Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Yes.

Disney Ambassador Hotel Tokyo Disney Celebration Hotel

No.

Can I order cakes and flowers?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Yes.

Please contact the hotel directly.

Tokyo Disney Celebration Hotel

No.

Dining

Are there restaurants in the hotel?

Disney Ambassador Hotel

Please click here for details.

Tokyo DisneySea Hotel MiraCosta

Please click here for details.

Tokyo Disneyland Hotel

Please click here for details.

Tokyo Disney Celebration Hotel

A buffet-service cafe is available for breakfast only.



  • Wish Cafe in the Tokyo Disney Celebration Hotel – Wish

  • Discover Cafe in the Tokyo Disney Celebration Hotel – Discover


Note:

There is a 24-hour shop in the hotel selling boxed meals, beverages and snacks.

Is there a Japanese restaurant in the hotel?

All hotels

No.

Is there a dress code to dine at the restaurants?

All hotels

No.

Can I smoke in the restaurants?

All hotels

All the restaurants are non-smoking.

Are there any restaurants where we can meet the Disney characters?

Disney Ambassador Hotel

Chef Mickey at the Disney Ambassador Hotel offers Disney character dining where the Disney friends go around the tables and greet Guests.

Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel Tokyo Disney Celebration Hotel

No.

Are there restaurants that limit the amount of time for dining?

Disney Ambassador Hotel

Please note that at Chef Mickey, you are requested to limit your stay for dining as follows:

Breakfast: 90 minutes

Lunch: 90 minutes

Dinner: 90 minutes

Tokyo DisneySea Hotel MiraCosta

Please note that at the restaurants below, you are requested to limit your stay for dining as follows:


Oceano: 120 minutes for lunch and dinner.


BellaVista Lounge: 120 minutes for lunch and dinner.

Tokyo Disneyland Hotel Tokyo Disney Celebration Hotel

No.

Do the hotel restaurants require reservations?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Restaurants at the Disney Hotels offer Priority Seating, a service that gives you priority in being shown to a table as soon as it becomes available if you come at a designated time. This service is different from general restaurant reservations, so you may be asked to wait during busy times. Also, please be aware that groups of five or more may be asked to separate and sit at different tables.


Tokyo Disney Celebration Hotel

No.

How far in advance are reservations accepted for hotel restaurants?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

The timing when Priority Seating arrangements can be made differs by whether you have a reservation with a Disney Hotel, and where you made that reservation.

Tokyo Disney Celebration Hotel

N/A

Can I request a specific table in advance?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

No.

Tokyo Disney Celebration Hotel

N/A

What is Priority Seating?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Priority Seating is a system that gives you priority in being shown to a table as soon as it becomes available if you come at a designated time.

Tokyo Disney Celebration Hotel

N/A

How can I make payment at the hotel restaurants?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

By cash or credit card.

Dining and other purchases at the hotel may be charged to your room and paid upon checking out.

Please note that debit cards, as well as some credit cards issued outside Japan, are not accepted.

Tokyo Disney Celebration Hotel

By cash only.

Please purchase tickets for breakfast from the vending machine in the hotel.

Which credit cards are accepted at the hotel restaurants?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

JCB, Diners Club Card, UC, Mitsubishi UFJ Nicos, VISA, Saison, DC, Orico, American Express, MasterCard, Central Finance, Aeon, OMC, JACCS, Pocket Card


Please note that UnionPay credit cards are not accepted.

Tokyo Disney Celebration Hotel

Only cash is accepted.


Please purchase tickets for breakfast from the vending machine in the hotel.

Is there a children’s menu or food for infants?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Yes, some restaurants have a children’s menu and baby food.

Please contact the hotel for details.

Tokyo Disney Celebration Hotel

The shop in the hotel sells baby food.

Are there dishes for Guests with special dietary requirements?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Special Dietary Menu meals free of the seven major allergens (egg, dairy, wheat, buckwheat, peanut, shrimp and crab) specified by Japanese regulations are offered at some restaurants.


Please click here for details.

Tokyo Disney Celebration Hotel

A menu showing which items contain any of the seven major allergens (egg, milk, wheat, buckwheat, peanuts, prawn, crab) specified under Japanese regulations can be provided. Please select items based on your individual dietary requirements.


Please click here for details.

Do you serve halal food?

All hotels

No.

Can I use a wheelchair or a stroller in the hotel restaurants?

All hotels

Yes.

Can I dine at a hotel restaurant even if I’m not staying at the hotel?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Guests who are not staying at the Disney Hotels are also welcome to dine at the restaurants. However, breakfast at Chef Mickey is only available to Guests staying at the Disney Ambassador Hotel (excluding their check-in day).

Tokyo Disney Celebration Hotel

Yes.

Guests with small children

Is there a place for nursing infants or changing diapers?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Yes, Nursing Rooms are available.

Tokyo Disney Celebration Hotel

No.

Please contact a Cast Member for assistance.

Are strollers available for rental?

All hotels

The Disney Hotels do not have strollers available for rent.

Can I purchase diapers and other items for infants in the hotel?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Diapers, baby foods, and other baby items are available at the following shops of each hotel.


Tokyo Disney Celebration Hotel

Is there a babysitting service at the hotel?

Disney Ambassador Hotel

Fee-based babysitting service can be arranged.

To make arrangements in advance, please contact the hotel.


During your stay, arrangements can be made at the Guest Services Counter.

Tokyo DisneySea Hotel MiraCosta

Fee-based babysitting service can be arranged.

To make arrangements in advance, please contact the hotel.


During your stay, arrangements can be made at the Reception.

Tokyo Disneyland Hotel

Fee-based babysitting service can be arranged.

To make arrangements in advance, please contact the hotel.


During your stay, arrangements can be made at the Bell Desk.

Tokyo Disney Celebration Hotel

No.

Are cribs for an infant available?

All hotels

We offer cribs for children under 18 months of age. The number of cribs available is limited, so please call the hotel to request it after making your reservation.

Are bed guards available?

All hotels

One bed guard is placed in each guest room. If you need additional bed guards, please contact the hotel to request them after making your reservation.

Can I watch programs on the Disney Channel?

All hotels

Guests staying at a Disney Hotel can watch the Disney Channel for free on the TV in their room.

Are pajamas for children available?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

We offer children’s pajamas in the following sizes. Please make a request during check-in.


Children's Pajama Sizes:



  • S (up to 100 cm)

  • M (100-120 cm)

  • L (120-140 cm)

Tokyo Disney Celebration Hotel

Yes.

Please see details below:


Children's Pajama Sizes:



  • One size only (100-120 cm)

Are there restaurants in the hotel where I can dine with small children?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Small children are welcome at all restaurants and lounges of the Disney Hotels.

Tokyo Disney Celebration Hotel

A buffet-service cafe is available for breakfast only.



  • Wish Cafe in the Tokyo Disney Celebration Hotel - Wish

  • Discover Cafe in the Tokyo Disney Celebration Hotel - Discover

Are children’s menus available?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Some restaurants at the Disney Hotels offer menus for children.

Tokyo Disney Celebration Hotel

No.

Guests with disabilities

Are there any wheelchair-accessible guest rooms?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Tokyo Disney Celebration Hotel

Are wheelchairs available for rental at the hotel?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Tokyo Disney Celebration Hotel

Yes.

Please go to the Guest Services Desk for assistance.


Please note that wheelchairs are for use inside the hotel only.

Can I use a wheelchair in the hotel?

All hotels

Yes. Guests in wheelchairs have barrier-free access (slopes and elevator) to their destinations in the hotel.

Please contact a Cast Member for assistance.

Are there any wheelchair-accessible restrooms?

Disney Ambassador Hotel

There is a wheelchair-accessible restroom in the public area on the first floor.


Note:

In wheelchair-accessible guest rooms, the restroom is also accessible by wheelchair.

Tokyo DisneySea Hotel MiraCosta

There is a wheelchair-accessible restroom in the public area on the second floor.


Note:

In wheelchair-accessible guest rooms, the restroom is also accessible by wheelchair.

Tokyo Disneyland Hotel

There is a wheelchair-accessible restroom in the public area on the first and third floors.


Notes:

Wheelchair-accessible restroom with facilities for ostomates is available at Tokyo Disneyland Hotel only.

In wheelchair-accessible guest rooms, the restroom is also accessible by wheelchair.

Tokyo Disney Celebration Hotel

There is a wheelchair-accessible restroom in the public area on the first floor of the hotel.


Notes:

There is no restroom with facilities for ostomates.

In wheelchair-accessible guest rooms, the restroom is also accessible by wheelchair.

Getting Here

Is there a free transportation service to the hotel from Haneda or Narita Airport?

All hotels

No, there are no free transportation services.

How do I get to the hotel from Narita Airport?

Disney Ambassador Hotel

The Limousine Bus service is a convenient way to get to the hotel. Please click here for details.


Note:

Bus reservations cannot be made at the hotels.

Tokyo DisneySea Hotel MiraCosta

The Limousine Bus service is a convenient way to get to the hotel. Please click here for details.


Note:

Bus reservations cannot be made at the hotels.

Tokyo Disneyland Hotel

The Limousine Bus service is a convenient way to get to the hotel. Please click here for details.


Note:

Bus reservations cannot be made at the hotels.

Tokyo Disney Celebration Hotel

The Limousine Bus service is a convenient way to get to the hotel. For more information, visit the link below:


More details


Note:

Bus reservations cannot be made at the hotel.

How do I get to the hotel from Haneda Airport?

Disney Ambassador Hotel

The Limousine Bus service is a convenient way to get to the hotel. Please click here for details.


Note:

Bus reservations cannot be made at the hotels.

Tokyo DisneySea Hotel MiraCosta

The Limousine Bus service is a convenient way to get to the hotel. Please click here for details.


Note:

Bus reservations cannot be made at the hotels.

Tokyo Disneyland Hotel

The Limousine Bus service is a convenient way to get to the hotel. Please click here for details.


Note:

Bus reservations cannot be made at the hotels.

Tokyo Disney Celebration Hotel

The Limousine Bus service is a convenient way to get to the hotel. For more information, visit the link below:


More details


Note:

Bus reservations cannot be made at the hotel.

How do I get from Tokyo station to Maihama station?

All hotels

Please take the JR Keiyo Line or the JR Musashino Line.

How do I get from Maihama station to the hotel?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

The closest station to the Disney Hotels is the JR Maihama Station on the Keiyo Line. Please see the following pages for getting from JR Maihama Station to your hotel.


Tokyo Disney Celebration Hotel

Please take the complimentary Wish & Discover Shuttle from the Tokyo Disneyland Bus & Taxi Terminal. It takes approximately 20 minutes to reach the hotel.

Are there parking facilities at the hotel?

Disney Ambassador Hotel

Yes.

For details on parking, please click here.

Tokyo DisneySea Hotel MiraCosta

Yes.

For details on parking, please click here.

Tokyo Disneyland Hotel

Yes.

For details on parking, please click here.

Tokyo Disney Celebration Hotel

Yes.

For details on parking, please click here.

Guest Services

Can I leave my luggage at the hotel before check-in and after
checkout?

Disney Ambassador Hotel

Yes.

You may leave baggage at the Guest Services Counter.

Tokyo DisneySea Hotel MiraCosta

Yes.

You may leave baggage at the Bell Desk.

Tokyo Disneyland Hotel

Yes.

You may leave baggage at the Bell Desk.

Tokyo Disney Celebration Hotel

Yes.

You may leave baggage at the Guest Services Desk.

Can I leave valuables with the hotel?

Disney Ambassador Hotel

Yes.

You may leave valuables in the safety deposit box in your room, or at the Front Desk.

Tokyo DisneySea Hotel MiraCosta

Yes.

You may leave valuables in the safety deposit box in your room, or at the Reception.

Tokyo Disneyland Hotel

Yes.

You may leave valuables in the safety deposit box in your room, or at the Reception.

Tokyo Disney Celebration Hotel

Yes.

You may leave valuables in the safety deposit box in your room or at the Front Desk.

Can I send items from the hotel?

Disney Ambassador Hotel

Yes.

Please use the Home Delivery Service Counter located on the first floor.


Notes:

Same-day delivery is not available.

Delivery overseas is available to some destinations.

Tokyo DisneySea Hotel MiraCosta

Yes.

Please use the Home Delivery Service Counter located on the second floor.


Notes:

Same-day delivery is not available.

Delivery overseas is available to some destinations.

Tokyo Disneyland Hotel

Yes.

Please use the Home Delivery Service Counter located on the third floor.


Notes:

Same-day delivery is not available.

Delivery overseas is available to some destinations.

Tokyo Disney Celebration Hotel

Yes.

Please ask at the Guest Services Desk.


Note:

Same-day delivery is not available.

Can I send my baggage from the hotel directly to the airport?

Disney Ambassador Hotel

Yes, you can send baggage to Haneda Airport from the hotel. To use this service, please take your baggage to the Guest Services Counter before 11:00 a.m.


There is a charge of 1,200 yen per item (up to 15 kg). At the airport, you can collect your baggage between 4:00 p.m. and 8:00 p.m. for domestic flights, and between 5:00 p.m. and 8:00 p.m. for international flights.


Note:

There is no service for sending baggage to Narita Airport.

Tokyo DisneySea Hotel MiraCosta

Yes, you can send baggage to Haneda Airport from the hotel. To use this service, please take your baggage to the Bell Desk before 11:00 a.m.


There is a charge of 1,200 yen per item (up to 15 kg). At the airport, you can collect your baggage between 4:00 p.m. and 8:00 p.m. for domestic flights, and between 5:00 p.m. and 8:00 p.m. for international flights.


Note:

There is no service for sending baggage to Narita Airport.

Tokyo Disneyland Hotel

Yes, you can send baggage to Haneda Airport from the hotel. To use this service, please take your baggage to the Bell Desk before 11:00 a.m.


There is a charge of 1,200 yen per item (up to 15 kg). At the airport, you can collect your baggage between 4:00 p.m. and 8:00 p.m. for domestic flights, and between 5:00 p.m. and 8:00 p.m. for international flights.


Note:

There is no service for sending baggage to Narita Airport.

Tokyo Disney Celebration Hotel

Yes, you can send baggage to Haneda Airport. To use this service, please take your baggage to the Guest Services Desk before 11:00 a.m.


There is a charge of 1,200 yen per item (up to 15 kg).

At the airport, you can collect your baggage between 4:00 p.m. and 8:00 p.m. for domestic flights, and between 5:00 p.m. and 8:00 p.m. for international flights


Note:

There is no service for sending baggage to Narita Airport.

Can I send my baggage from the hotel directly to Tokyo station?

Disney Ambassador Hotel

Yes, you can send baggage to Tokyo Station. To use this service, take your baggage to the Guest Services Counter before 11:00 a.m.


There is a charge of 1,400 yen per item (up to 15 kg). At Tokyo Station, you can collect your baggage between 4:00 p.m. and 11:00 p.m.

Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Yes, you can send baggage to Tokyo Station. To use this service, take your baggage to the Bell Desk before 11:00 a.m.


There is a charge of 1,400 yen per item (up to 15 kg). At Tokyo Station, you can collect your baggage between 4:00 p.m. and 11:00 p.m.

Tokyo Disney Celebration Hotel

Yes, you can send baggage to Tokyo Station from the Guest Services Desk. To use this service, please take your baggage to the Guest Services Desk before 11:00 a.m.


There is a charge of 1,400 yen per item (up to 15 kg).

At Tokyo Station, you can collect your baggage between 4:00 p.m. and 11:00 p.m.

Can I send souvenirs bought at the Parks to the hotel?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Guests staying at a Disney Hotel can take advantage of the Shopping Delivery Service and have items purchased at shops in Tokyo Disneyland and Tokyo DisneySea, as well as at Bon Voyage, delivered to their hotel free of charge.


Note:

This service is not available on your checkout day.


More details

Tokyo Disney Celebration Hotel

No.

If I am staying another day at a different Disney hotel, can my luggage be transferred to that hotel?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Baggage can be transferred for stays at Disney Ambassador Hotel, Tokyo DisneySea Hotel MiraCosta, Tokyo Disneyland Hotel and Tokyo Disney Resort Official Hotels free of charge.

Tokyo Disney Celebration Hotel

No.

Facilities

Is there a pool at the hotel?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Pools are available at each of the hotels. Please see the following pages for hours and other information on the respective pools.


Tokyo Disney Celebration Hotel

There is no pool at this hotel.

Do I need a reservation to use the pool?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

A reservation is not necessary to use the pool.

Tokyo Disney Celebration Hotel

There is no pool at this hotel.

Is the pool only for Guests staying at the hotel?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

The pools and the spa are only available to Guests who are staying at the hotel.

Tokyo Disney Celebration Hotel

There is no pool at this hotel.

Are there any age restrictions for using the pool?

Disney Ambassador Hotel

Infants still in diapers may not use the pool.

For more information, please click here.

Tokyo DisneySea Hotel MiraCosta

Infants still in diapers may not use the pool.

For more information, please click here.

Tokyo Disneyland Hotel

Infants still in diapers may not use the pool.

For more information, please click here.

Tokyo Disney Celebration Hotel

There is no pool at this hotel.

Are Guests with tattoos allowed to use the pool?

Disney Ambassador Hotel

Guests with tattoos can use the pool. However, the hotel may request that the tattoos be covered with a rash guard or other garment. For more information, please click here.

Tokyo DisneySea Hotel MiraCosta

Guests with tattoos can use the pool. However, the hotel may request that the tattoos be covered with a rash guard or other garment. For more information, please click here.

Tokyo Disneyland Hotel

Guests with tattoos can use the pool. However, the hotel may request that the tattoos be covered with a rash guard or other garment. For more information, please click here.

Tokyo Disney Celebration Hotel

There is no pool at this hotel.

Is there a pharmacy or first-aid room at the hotel? Is medication available at the hotel?

All hotels

Pharmacies and medical products are not available at the hotels.

Is there a coin-operated laundry at the hotel?

Tokyo Disneyland Hotel

There is a 24-hour coin-operated laundry located on the first floor of the Tokyo Disneyland Hotel for the exclusive use of Guests staying at the hotel.

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta

No.

Tokyo Disney Celebration Hotel

Coin-operated laundries are located on floors two through five.

Can I purchase souvenirs at the hotel?

All hotels

The following shops are available at each of the Disney Hotels. The shops offer not only items from Tokyo Disney Resort, but also offers original merchandise that can only be purchased at the respective hotels.


Is there a smoking area?

All hotels

A Smoking Room is available at each of the hotels.

Can I exchange foreign currency at the hotel?

Disney Ambassador Hotel

To exchange to yen, please use the foreign-currency exchange machine (available 24 hours) located on the first floor.

Tokyo DisneySea Hotel MiraCosta

To exchange to yen, please use the foreign-currency exchange machine (available 24 hours) located on the second floor.

Tokyo Disneyland Hotel

To exchange to yen, please use the foreign-currency exchange machine (available 24 hours) located on the third floor.

Tokyo Disney Celebration Hotel

You can change foreign currency to yen at the Front Desk. This service is available 24 hours.

Is there an ATM in the hotel?

Tokyo Disneyland Hotel

There is an ATM in Looking Glass Gifts on the first floor.

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta

No.

Tokyo Disney Celebration Hotel

ATMs are located at:

“Wish Snacks & Sundries” on the first floor of the the Tokyo Disney Celebration Hotel - Wish

“Discover Snacks & Sundries” on the first floor of the Tokyo Disney Celebration Hotel - Discover

Are there PCs or facilities to access the internet in my room or anywhere else inside the hotel?

All hotels

Disney Hotels do not provide any facilities for internet access. However, Wi-Fi connection is available in guest rooms.

Where can I report something missing?

All hotels

Please inform the hotel directly.

Are there any Cast Members who can speak English?

All hotels

Some Cast Members speak English; however, they may not always be available.

Is there any merchandise exclusively available for purchase by Guests staying at the hotel?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

The Disney Hotels offer the Disney Hotels Exclusives, merchandise that can only be purchased by Guests who stay at the hotel.

Please click here for more information.

Tokyo Disney Celebration Hotel

No.

Are there any souvenir medallion designs exclusive to the hotel?

All hotels

Medallion Makers are available at the Disney Hotels, each offering an original hotel design.

Is there a concierge at the hotel?

All hotels

No.

Park Tickets

Where can I purchase Park tickets?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Tickets can be purchased at the hotel. Click here for details.

Tokyo Disney Celebration Hotel

Tickets can be purchased at the hotel. Click here for details.

What types of Park tickets are available for purchase?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

A variety of tickets can be purchased at the hotel. Click here for details.

Tokyo Disney Celebration Hotel

A variety of tickets can be purchased at the hotel. Click here for details.

Are there any special Park tickets that I can use to enter both Parks on the first day of visit?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Guests staying at a Disney Hotel have the exclusive benefit of being able to purchase the Tokyo Disney Resort Multi-Day Passport Special, which allows entry to both Parks from the very first day.

Click here for details.

Tokyo Disney Celebration Hotel

Guests staying at a Disney Hotel have the exclusive benefit of being able to purchase the Tokyo Disney Resort Multi-Day Passport Special, which allows entry to both Parks from the very first day.

Click here for details.

Can I enter the Park even on days when admission is restricted?

All hotels

Yes, Guests staying at Disney hotels with valid Park tickets are guaranteed admission to the Parks.

Do Park tickets ever sell out?

All hotels

No, tickets are available for Guests staying at Disney hotels.

I purchased a Disney's eTicket Passport. Can I print it out at the hotel?

All hotels

No.

Can I purchase Disney FASTPASS® tickets?

All hotels

No.

Can I use a credit card to purchase Park tickets at the hotel?

Disney Ambassador Hotel Tokyo DisneySea Hotel MiraCosta Tokyo Disneyland Hotel

Payment is in cash only, but you may charge your ticket purchase to your room and pay by credit card upon checking out.

Tokyo Disney Celebration Hotel

Payment is by cash only.